@if (setting?.envato_on == 'on') {
{{'Support Expired: Your support has expired. In order to continue receiving our assistance, please renew your support.' | translate}} {{'Support Policy' | translate}} {{'How To Renew Item Support' | translate}}
} @if (setting?.envato_on == 'on') {
{{'Your purchase code has been verified, but product support has expired.' | translate}} {{'Support Policy' | translate}} {{'How To Renew Item Support' | translate}}
}

{{'New Ticket' | translate}}

@if ((emailField.invalid && emailField.touched) || emailField.dirty) {
@if (emailField.errors?.['required']) { {{'Email address is required' | translate}} } @if (emailField.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
}
@if (setting?.cc_email == 'on') {
{{'You are allowed to send only a single CC.' | translate}} @if ((ccemailField.invalid && ccemailField.touched) || ccemailField.dirty) {
@if (ccemailField.errors?.['required']) { {{'Email address is required' | translate}} } @if (ccemailField.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
}
}
{{"Maximum" | translate}} {{setting?.TICKET_CHARACTER}} {{"Characters" | translate}} @if ((subject.invalid && subject.touched) || subject.dirty) {
@if (subject.errors?.['required']) { {{'Subject is required' | translate}} }
}
{{item?.name}}
@if ((category.invalid && category.touched) || category.dirty) {
@if (category.errors?.['required']) { {{'Category is required' | translate}} }
}
@if (haspurchasecode.length) {
@if ((envatopurchasecode.invalid && envatopurchasecode.touched) || envatopurchasecode.dirty) {
@if (envatopurchasecode.errors?.['required']) { {{'Envato Purchase Code is required' | translate}} }
}
} @if (envatoName?.length) {
} @if (hassubcategoriess.length) {
{{item?.subcategoryname}}
} @if (hasproject.length) {
{{item?.name}}
} @if (responseCreateTicket?.customfields.length) { @for (customfield of responseCreateTicket?.customfields; track customfield) { @if (customfield?.status == '1') {
@if (customfield.fieldtypes == 'text') { @if ((c_text.invalid && c_text.touched) || c_text.dirty) {
@if (c_text.errors?.['required']) { {{'Custom Field is required' | translate}} }
} } @if (customfield.fieldtypes == 'email') { @if ((c_email.invalid && c_email.touched) || c_email.dirty) {
@if (c_email.errors?.['required']) { {{'Email address is required' | translate}} } @if (c_email.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
} } @if (customfield.fieldtypes == 'textarea') { @if ((c_textare.invalid && c_textare.touched) || c_textare.dirty) {
@if (c_textare.errors?.['required']) { {{'Custom Field is required' | translate}} }
} } @if (customfield.fieldtypes == 'select') { @for (seoption of customfield.fieldoptions?.split(','); track seoption) { {{seoption}} } @if ((c_select.invalid && c_select.touched) || c_select.dirty) {
@if (c_select.errors?.['required']) { {{'Custom Field is required' | translate}} }
} } @if (customfield.fieldtypes == 'checkbox') { @for (coption of customfield.fieldoptions?.split(','); track coption) { } } @if (customfield.fieldtypes == 'radio') { @for (roption of customfield.fieldoptions?.split(','); track roption) { } }
} } }
{{item?.name}}
{{item?.name}}
@if (description.errors?.['minLength'] && description.touched) {
{{' Minimum Characters are required' | translate}}
} @if (description.errors?.['maxLength']) {
{{ description.errors?.['maxLength'].actualLength }}/{{ description.errors?.['maxLength'].maxLength }} {{' exceeded the limit' | translate}}
} @if ((description.invalid && description.touched) || description.dirty) {
@if (description.errors?.['required']) { {{'Description is required' | translate}} }
}
{{'The file size should not be more than' | translate}} {{setting?.FILE_UPLOAD_MAX}}{{'MB' | translate}}