{{'Guest Ticket' | translate}}

  1. {{'Home' | translate}}
  2. {{'Guest Ticket' | translate}}
@if (setting?.envato_on == 'on') {
{{'Support Expired: Your support has expired. In order to continue receiving our assistance, please renew your support.' | translate}} {{'Support Policy' | translate}} {{'How To Renew Item Support' | translate}}
} @if (setting?.envato_on == 'on') {
{{'Your purchase code has been verified, but product support has expired.' | translate}} {{'Support Policy' | translate}} {{'How To Renew Item Support' | translate}}
} @if(setting){ @if (setting?.GUEST_TICKET_OTP == 'yes') {
@if (setting?.businesshourofflinemsg == 'on' && data.isOnline != true) {
{{ setting?.offlineTextTitle }}
{{ setting?.offlineTextMessage }} - {{ 'Support Hours' | translate }}
}

{{'Guest Ticket' | translate}}

@if ((email.invalid && email.touched) || email.dirty) {
@if (email.errors?.['required']) { {{'Email address is required' | translate}} } @if (email.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
}
@if (setting?.cc_email == 'on') {
{{'You allowed to send only to a single CC.' | translate}}
@if ((ccemailField.invalid && ccemailField.touched) || ccemailField.dirty) {
@if (ccemailField.errors?.['required']) { {{'Email address is required' | translate}} } @if (ccemailField.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
}
}
{{'Maximum'| translate}} {{setting?.TICKET_CHARACTER}} {{'Characters' | translate}} @if ((subject.invalid && subject.touched) || subject.dirty) {
@if (subject.errors?.['required']) { {{'Subject is required' | translate}} }
}
{{item?.name}}
 @if ((category.invalid && category.touched) || category.dirty) {
@if (category.errors?.['required']) { {{'Category is required' | translate}} }
}
@if (haspurchasecode.length) {
@if ((purchasecode.invalid && purchasecode.touched) || purchasecode.dirty) {
@if (purchasecode.errors?.['required']) { {{'Purchase Code is required' | translate}} }
}
} @if (envatoName?.length) {
} @if (hassubcategoriess.length) {
{{item?.subcategoryname}}
} @if (hasproject.length) {
{{item?.name}}
} @if (data?.customfields?.length) { @for (customfield of data?.customfields; track customfield) { @if (customfield?.status == '1') {
@if (customfield.fieldtypes == 'text') { } @if (customfield.fieldtypes == 'email') { @if ((c_email.invalid && c_email.touched) || c_email.dirty) {
@if (c_email.errors?.['required']) { {{'Email address is required' | translate}} } @if (c_email.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
} } @if (customfield.fieldtypes == 'textarea') { } @if (customfield.fieldtypes == 'select') { @for (seoption of customfield.fieldoptions?.split(','); track seoption) { {{seoption}} } } @if (customfield.fieldtypes == 'checkbox') { @for (coption of customfield.fieldoptions?.split(','); track coption) { } } @if (customfield.fieldtypes == 'radio') { @for (roption of customfield.fieldoptions?.split(','); track roption) { } }
} } }
@if (comment.errors?.['minLength'] && comment.touched) {
{{' Minimum Characters are required' | translate}}
} @if (comment.errors?.['maxLength']) {
{{ comment.errors?.['maxLength'].actualLength }}/{{ comment.errors?.['maxLength'].maxLength }} {{' exceeded the limit' | translate}}
} @if ((comment.invalid && comment.touched) || comment.dirty) {
@if (comment.errors?.['required']) { {{'Comment is required' | translate}} }
}
@if (setting?.GUEST_FILE_UPLOAD_ENABLE == 'yes') {
{{'The file size should not be more than' | translate}} {{setting?.FILE_UPLOAD_MAX}}{{'MB' | translate}}
} @if (setting?.CAPTCHATYPE == 'manual') { @if (setting?.RECAPTCH_ENABLE_GUEST == 'yes') {
@if (captchaMessage) { {{captchaMessage | translate}} }
} } @if (setting?.CAPTCHATYPE == 'google') { @if (setting?.RECAPTCH_ENABLE_GUEST == 'yes') {
} }
@if ((terms.invalid && terms.touched) || terms.dirty) {
@if (terms.errors?.['required']) { {{'Terms is required' | translate}} }
}
@if(addspace?.length){
@for(image of addspace;track $index){
Image 380*480
 }
}
} @else if (setting?.GUEST_TICKET_OTP != 'yes') {
@if (setting?.businesshourofflinemsg == 'on' && data.isOnline != true) {
{{ setting?.offlineTextTitle }}
{{ setting?.offlineTextMessage }} - {{ 'Support Hours' | translate }}
}

{{'Guest Ticket' | translate}}

@if (!showdetail) {
@if ((emailField.invalid && emailField.touched) || emailField.dirty) {
@if (emailField.errors?.['required']) { {{'Email address is required' | translate}} } @if (emailField.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
}
@if (showotpfiled) {
}
}
@if (showdetail) {
{{emailstored}}
}
@if (setting?.cc_email == 'on') {
{{'You are allowed to send only a single CC.' | translate}}
@if ((ccemailField.invalid && ccemailField.touched) || ccemailField.dirty) {
@if (ccemailField.errors?.['required']) { {{'Email address is required' | translate}} } @if (ccemailField.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
}
}
{{'Maximum' | translate}} {{setting?.TICKET_CHARACTER}} {{'Characters' | translate}}
@if ((subject.invalid && subject.touched) || subject.dirty) {
@if (subject.errors?.['required']) { {{'Subject is required' | translate}} }
}
{{item?.name}}
 @if ((category.invalid && category.touched) || category.dirty) {
@if (category.errors?.['required']) { {{'Category is required' | translate}} }
}
@if (haspurchasecode.length) {
@if ((envatokey.invalid && envatokey.touched) || envatokey.dirty) {
@if (envatokey.errors?.['required']) { {{'Purchase Code is required' | translate}} }
}
} @if (envatoName?.length) {
} @if (hassubcategoriess.length) {
{{item?.subcategoryname}}
} @if (hasproject.length) {
{{item?.name}}
} @if (data?.customfields?.length) { @for (customfield of data?.customfields; track customfield) { @if (customfield?.status == '1') {
@if (customfield.fieldtypes == 'text') { @if ((c_text.invalid && c_text.touched) || c_text.dirty) {
@if (c_text.errors?.['required']) { {{'Field is required' | translate}} }
} } @if (customfield.fieldtypes == 'email') { @if ((c_email.invalid && c_email.touched) || c_email.dirty) {
@if (c_email.errors?.['required']) { {{'Email address is required' | translate}} } @if (c_email.errors?.['pattern']) { {{'Please check Email Format' | translate}} }
} } @if (customfield.fieldtypes == 'textarea') { @if ((c_textare.invalid && c_textare.touched) || c_textare.dirty) {
@if (c_textare.errors?.['required']) { {{'Field is required' | translate}} }
} } @if (customfield.fieldtypes == 'select') { @for (seoption of customfield.fieldoptions?.split(','); track seoption) { {{seoption}} } @if ((c_select.invalid && c_select.touched) || c_select.dirty) {
@if (c_select.errors?.['required']) { {{'Field is required' | translate}} }
} } @if (customfield.fieldtypes == 'checkbox') { @for (coption of customfield.fieldoptions?.split(','); track coption) { } } @if (customfield.fieldtypes == 'radio') { @for (roption of customfield.fieldoptions?.split(','); track roption) { } }
} } }
@if (message.errors?.['minLength'] && message.touched) {
{{' Minimum Characters are required' | translate}}
} @if (message.errors?.['maxLength']) {
{{ message.errors?.['maxLength'].actualLength }}/{{ message.errors?.['maxLength'].maxLength }} {{' exceeded the limit' | translate}}
} @if ((message.invalid && message.touched) || message.dirty) {
@if (message.errors?.['required']) { {{'Message is required' | translate}} }
}
@if (setting?.GUEST_FILE_UPLOAD_ENABLE == 'yes') {
{{'The file size should not be more than' | translate}} {{setting?.FILE_UPLOAD_MAX}}{{'MB' | translate}}
} @if (setting?.CAPTCHATYPE == 'manual') { @if (setting?.RECAPTCH_ENABLE_GUEST == 'yes') {
@if (captchaMessage) { {{captchaMessage | translate}} }
} } @if (setting?.CAPTCHATYPE == 'google') { @if (setting?.RECAPTCH_ENABLE_GUEST == 'yes') {
} }
@if ((terms.invalid && terms.touched) || terms.dirty) {
@if (terms.errors?.['required']) { {{'Terms is required' | translate}} }
}
@if(addspace?.length){
@for(image of addspace;track $index){
Image 380*480
 }
}
} } @else {

{{'Guest Ticket' | translate}}

}
{{'Support Hours'|translate}}